Chapter 10Employee engagement

Which of the following is not associated with employee engagement:
1. identification and involvement with an organization.
2. compliance with an organization’s rules.
3. belief in an organization’s objectives.
4. desire to stay with an organization.
Australian research shows that most employers believe they are seen as:
1. bad employers.
2. great employers.
3. good employers.
4. average employers.
Commitment includes the following psychological component:
1. cognitive
2. affective
3. action
4. all of the above
Employer branding is:
1. marketing a brand image to an organization’s staff.
2. using corporate brand-building strategy to attract and keep quality employees.
3. aimed at motivating and securing employees’ alignment with organizational values.
4. all of the above.
Which HR function has been identified as the first stage in employer branding?
1. Training and development.
2. Induction.
3. Recruitment.
4. Performance-related pay.
The following method of recruitment enhances the process of employer branding:
1. right-person.
2. headhunting.
3. informal.
4. person-organization fit.
Managers have to find ways to empower employees and encourage their participation and involvement to more fully utilize human capital because:
1. they are figured as part of training costs.
2. firms are moving away from team-based structures.
3. employee skills often go unused.
4. knowledge exchange is the best method of human capital development.
A fiercely loyal workforce, a recruiting edge, and workers who aren't afraid to innovate are all benefits of:
1. downsizing.
2. outsourcing
3. companies that establish "no layoff" policies.
4. productivity enhancements.
Which factor lies at the heart of Japanese commitment?
1. A work ethic.
2. Conformity.
3. Avoidance of shame.
4. All of the above.
A real intellectual and emotional identification with the organization is described as:
1. affective identification.
2. behavioural compliance.
3. conformity.
4. all of the above.